

Change or rekey · Toronto
Smart Lock Installation
Half the evenings someone asks whether the back door got locked, and nobody is sure.
In plain words
A smart lock that came with the house is a special case, and a locksmith treats it as a fresh installation. The device is reset to factory state following the maker's procedure, which clears codes, paired phones and schedules, and then re-enrolled under an account you create. Any hub, voice assistant or automation that had permission to open it is checked separately, because those permissions can outlive a reset on the lock itself. The mechanical override cylinder is rekeyed so the previous owner's key becomes scrap metal. Batteries are replaced, firmware is brought up to date, and the door alignment is checked as it would be for new hardware.
How the visit goesThe kids get home before you do and the spare key has been lost twice this school year. A keypad they can tap, plus a message to your phone when the door opens, would take a daily worry off the list.
Smart Lock Installation
How the visit goes


Will the bolt travel on its own?
The most important test takes moments and uses no tools. With the door closed and nobody touching it, the locksmith turns the existing thumb-turn with two fingers and feels whether the bolt glides into the strike or has to be forced. A motor has less strength than a hand, so any drag here is drag the smart lock will fight every day until its batteries give out. Hinges that have let the door drop, a strike pocket that is shallow or off-centre, and weatherstrip that pushes the door out of square are the usual culprits, and each is something the locksmith can correct before the new hardware goes on.
Setting it up under your name
Programming happens on your phone, not the technician's. You download the maker's app, create the account with your own email, and the lock is enrolled to it while the locksmith guides each step. Default and factory codes are removed. A personal code is created for each household member, and where the model allows, scheduled or temporary codes for a cleaner, a contractor or a visiting relative. Auto-lock delay, keypad sounds, one-touch locking and notification preferences are set to match how the household answered earlier. If Wi-Fi or a hub is part of the plan, the lock is joined to it and any waiting firmware update is applied before testing. The technician leaves with no codes and no login.
A written record without your secrets in it
The visit closes with a plain note of what was done: the model fitted, the door corrections made, whether the strike was reinforced, which override cylinder was rekeyed and how many keys were cut, and which other doors were brought onto the same key. What the note never contains is a code, a password or a login; those exist only on your account and in your head. For a tenant, that record is the thing to share with a landlord so both sides know what hardware is on the door and that a working way in exists. For an owner, it simply goes in the folder with the house documents.
Smart Lock Installation
In the van
Hole saw, spade bit and drilling jig
Hinge shims and long hinge screws
Manufacturer-specified batteries
Smart deadbolt or smart lever set
Wi-Fi bridge or home hub

Smart Lock Installation
What affects the quote
Rekeying the override cylinder and other locks
Repinning the smart lock's backup cylinder to a new key, cutting the keys and bringing the remaining mechanical locks onto the same key are each counted per cylinder and per key.
Removing an old mortise or non-standard lock
Older doors sometimes carry a mortise case or a lock with an unusual footprint. Filling the pocket, plugging holes and re-drilling to the standard preparation is careful joinery, and it is quoted as preparation.
Storm door and weather adjustments
Where the entrance calls for a vented storm door panel, a keypad shield or a model rated for heat and cold exposure, those items are named separately so you can choose them or not.
What to have ready
- How strong is the Wi-Fi signal when you stand at that door?
- Should the door lock itself after it closes?
- How many people need their own way in, and does that list change often?
Smart Lock Installation: questions
QuestionsCan I install a smart lock myself?
Many people do, and on a door that already closes perfectly with the standard holes the instructions are manageable. Where a locksmith earns their place is everything around the box: recognizing a bolt that drags before it wears out a motor, enlarging or filling holes cleanly, fitting a reinforced strike, rekeying the override so the old key retires, and setting up the account and codes in a way that is easy to manage later. If you have started and hit a snag, that is a normal call too.
Do I still get a key?
In most cases, yes. The majority of keypad deadbolts keep a conventional cylinder behind or beside the keypad, and the locksmith rekeys it during the visit so a fresh key works and the old one is retired. A few designs have no keyway at all and rely on the keypad plus an emergency power contact instead. Which you prefer is part of choosing the model, and either way the fallback route is tested before the locksmith leaves.
Do I need a hub or a bridge?
Only if the model you choose uses one to reach the internet. Some locks have Wi-Fi built into the interior unit and connect straight to your router. Others save battery by using Bluetooth at the door and a small plug-in bridge nearby to relay to the network. Locks designed for a home hub join whatever hub you already run. The locksmith checks signal strength at the door itself and recommends the arrangement that keeps the lock reliably connected.
Related services

- Deadbolt InstallationYou bought a keypad deadbolt online and pulled the old one off, only to find the hole in the door is a different size and the bolt latch sits at a backset the new kit does not list.
- Lock Replacement & UpgradeSomeone tried the back door while you were away.
- Vintage Mortise Lock ServiceThe brass knob on the front door of your century home turns, but nothing happens on the other side.