Lockouts
Lockout Services
Business lockouts have their own wrinkle: the person at the door is often an employee, not the owner. We ask who can authorise entry, confirm it, and then deal with the door. Explaining that step up front saves awkwardness on the pavement.
Which one do I need?
- The key slides in and turns all the way round, but the bolt stays put.Home Lockout Service
- A cook stepped into the alley with the recycling and the rear door swung shut behind him.Business Lockout Service
- Overnight the deadbolt froze, and this morning the key would only turn partway.Broken Key Extraction
- The back door looks closed until you touch it.Break-In Damage Lock Repair
- It is the coldest morning of the winter and the key goes halfway into the side door and stops.Seized & Jammed Lock Opening
- The lawyer's envelope held two keys for the new house.Lost Keys — Same-Visit Rekey
Lockout Services
Locked out of a home or business, a key snapped in the lock or a lock that has seized: entry with the least damage, then the door secured again.
Home Lockout Service
Checking a smart or keypad lock before opening it
Electronic locks get their own set of questions. Is the keypad completely dead or just refusing the code? Are there battery contacts on the outside that accept a nine-volt battery for a temporary boost?
Is there a mechanical override cylinder behind a cover, and does anyone hold the key for it? Is the lock paired to an app that could unlock it from a phone, and has the phone been factory reset lately? These checks decide whether the door can be opened by simply restoring power, by using the override cylinder, or by treating it like any other lock. It also tells the locksmith what to reset once you are inside.